Understand the needs
Discuss daily routines, communication preferences, existing plans and the level of support needed.
Home / Complex care
Complex care
Care with a fuller picture.
Complex care is about the whole person: their daily life, care needs and the people around them. We welcome enquiries across a range of complex disability and support needs.
Understand the full picture.
Complexity can come from physical support needs, nursing requirements, communication, several services working together or changes in care arrangements. ABI and FND are distinct areas of focus; our complex care enquiries extend beyond those diagnoses.
Your care may involve personal support, nursing and several people or services. We start by talking about how those needs fit together, what is already working and what needs to change.
The aim is to understand your requirements before agreeing on a practical, suitable service. Your priorities and the people you choose should be part of that discussion.
Find the right fit
Explore the required skills, service scope and current availability before making arrangements.
Plan the practical details
Talk through agreed supports, responsibilities, costs and communication with your chosen contacts.
Explore the care
around your day.
Find out more about the services most relevant to higher support needs.
Community nursing
Discuss your nursing requirements at home and in the community.
Explore support ↗High intensity support
Explore more involved daily personal support needs.
Explore support ↗Life transitions
Discuss changes to care arrangements, routines and services.
Explore support ↗Useful information for a first conversation
- The person’s location and preferred way to communicate
- The type and timing of support being sought
- Existing providers, care plans and people to involve
- Any important access or support requirements
Please keep initial online enquiries general. We can agree on a suitable way to share sensitive information when we speak.
Let’s talk about your support.
Start with a conversation about what you need.
Complex physical support
Care for more involved daily needs.
Personal routines, mobility-related assistance and practical support at home, with individual care needs in view.
Explore complex physical support ↗Acquired brain injury
Support for life after ABI.
Daily routines, communication and community connection, shaped around the person and their rehabilitation goals.
Explore ABI support ↗Functional neurological disorder
Understanding FND.
Supporting everyday life.
Practical support that respects symptoms, personal goals and the guidance of the person’s treating team.
Explore FND support ↗Nursing & high intensity care
The right skills for the support required.
Discuss nursing tasks, higher intensity personal support and the specific skills needed for an individual referral.
Explore care capabilities ↗