Discuss the request
Share the preferred start date, location and broad support requirements.
For discharge teams, rehabilitation services and support coordinators planning community support for a person living with ABI or FND.
For someone with complex support needs, returning home can involve changes to routines, assistance and the people delivering care. Discuss the proposed support early so requirements and availability can be considered.
Agree who is doing what, which services are confirmed, what information workers need and who to contact if arrangements change. A planned discharge date does not itself confirm service availability.
With the person’s consent, the referral discussion should identify the relevant hospital contact, support coordinator, treating clinicians and family or carers to involve.
Share the preferred start date, location and broad support requirements.
Clarify care scope, skills, availability and the information needed for review.
Agree on the service, handover, responsibilities and communication before support starts.
Start with a general referral enquiry.